Phone orders arrive as POS tickets.
Orda takes phone orders for restaurants and franchises, in Korean or English.
Liveas of Live at a Papa John's franchise (Hicksville, NY) and five Cold Stone Creamery franchise stores
A real call, and a synthetic ticket replay.
Real call
Synthetic replay
A synthetic replay, not a recording.
- Large pepperoni · thin× 117.99
- Garlic knots× 14.99
- PickupJamie
- Total · incl. 8.625% tax$24.96
Orda takes orders; staff handle the rest.
What it does
- Takes items, options, allergies, pickup or delivery.
- Checks hours and delivery area; prices by fixed rules.
- Reads the order back before sending it to the POS.
What goes to a person
- Staff take over any call from the live transcript.
- Complaints go to staff.
- Cooking, delivery and judgment calls stay yours.
What to check before booking.
Specification
- Deployment
- Cloud · on-site server · edge box · hybrid
- Includes
- Caffelytics floor analytics
- Plans
- Pilot: one location · Growth: up to 5 · Franchise: unlimited
Price
Quoted on your locations and call volume. The 14-day pilot covers setup, menu configuration and live call testing, then a written report.
Questions
Does Orda take orders in Korean?
Yes. Orda takes orders in Korean and English. The stores where it runs today are in the US; Korean accuracy and response time will be published with their dates once measured.
What reaches the POS?
The order the caller confirmed: items, options, quantities and the total, in a POS-ready format. Which POS you run, and how the order reaches it, is settled in a working session before the pilot.
Is the call on this page real?
Yes. Orda answered it at a Papa John's franchise in Hicksville, NY. The ticket replay in the other tab is synthetic, and says so.