What you type into a form or send us by email, and what a live demo call carries once you start it.
This privacy notice covers the forms, email and live demo calls on techub.kr.
It says what each one collects, why, how long it is kept and who processes it. TecHub is a Korean company and handles personal information under Korea's Personal Information Protection Act.
The full policy is the Korean edition: 개인정보처리방침
Effective
At a glance
- What
- What you send through the booking and contact forms or by email, and the voice and transcript of a live demo call
- Why
- To schedule a session, answer a message, and run a live demo call
- Kept for
- Forms and email: one year after the request is closed. Live calls: see Demo calls
- Given to third parties
- No · processors and overseas transfer under Who receives it
- Live demo calls
- Voice and transcript, only if you press Start (see Demo calls)
- Analytics or ad cookies
- None
- Contact
- shakir@techub.kr
- Effective
Form and email details are deleted a year after your request closes; live calls follow Demo calls.
1What we collect
| Source | Required | Optional | How |
|---|---|---|---|
| Working session (techub.kr/en/book) | Name, Work email, Company, What you run, Scale, Timeline | Deployment, Call languages, Phone, product-update choice | Web form |
| Contact (techub.kr/en/contact) | Company, Name, Email, Message | Phone, product-update choice | Web form |
| Email instead of a form | Your address and what you write | — | |
| Live demo call (Sori AI, gohotel.io’s Aria) | Your voice, the transcript, a call summary (Sori AI) | Name, phone number (Sori AI) | Web call, after you press Start |
The servers that deliver this site may log your IP address, the time, the page requested and browser details while handling each request. Those logs are used only for security and troubleshooting.
When a page with the live Sori AI call opens, it reads the demo business’s open times and line status straight from Sori AI’s server (api.gohotel.io), which TecHub runs. Like any web server, it receives your IP address and browser details. The Aria panel checks its line status through this site’s own server (/api/aria).
2Why we use it
- To schedule and prepare a working session.
- To read and answer your message.
- To run a live demo call you start, for the demo business, and to review call quality.
- To send product updates, only if you opted in.
3How long we keep it
- Booking requests and messages: one year after the request is closed, then deleted.
- Your product-update choice: kept with that record for the same period. Opt out at any time and sending stops at once.
- Server logs: only as long as security and troubleshooting require.
- Live demo calls: LiveKit Cloud deletes the Sori AI call recording and transcript automatically 30 days after the call. Sori AI’s server keeps the transcript, the call summary and any name and number you give until you ask us to delete them. Aria calls follow gohotel.io’s own policy. Details are under Demo calls.
4Who receives it
We do not sell your details or provide them to third parties. Form submissions go from the site's server to TecHub's intake channel. Until that channel is connected, the form opens your own email app and you send it to shakir@techub.kr.
For the live demo calls, the services below process your details on our behalf. Call audio and Sori AI call transcripts move to LiveKit, Inc. in the United States.
| Recipient | Country | Task | Items | When and how |
|---|---|---|---|---|
| LiveKit, Inc. | United States | Relays call audio for Sori AI and Aria; records Sori AI calls (audio and transcript) and deletes them 30 days after the call | Call audio, Sori AI call transcripts | In real time during the call, after you press Start, over the network |
| NAVER Cloud | Korea | Speech recognition (CLOVA Speech), language model (CLOVA Studio) and voice (CLOVA Voice) for Sori AI | Call audio, what is said | In real time during the call, over the network |
Aria calls connect to gohotel.io’s voice console (console.frontlyst.com), which may record and log them under gohotel.io’s own policy. If you do not press Start, nothing goes to these services, and you can watch the synthetic demo instead.
If we hand any other processing to an outside provider, or your details move to another country, the provider, the task, the country, the items, and when and how they move are listed here with a dated revision.
5Demo calls
The site has two kinds of call demo. The synthetic demo plays a script and never uses your microphone. The live calls (Sori AI, and gohotel.io’s Aria) open your microphone only when you press Start.
- Sori AI: your voice goes through LiveKit Cloud to Sori AI, and NAVER CLOVA handles speech recognition, the language model and the voice. LiveKit Cloud records the call (audio and transcript) for Sori AI and deletes it automatically 30 days after the call. Sori AI’s server keeps no audio file. It keeps the transcript, a call summary and any name and number you give until you ask us to delete them. They are used to handle the call for the demo business and to review call quality.
- Aria: your voice goes through LiveKit to gohotel.io’s voice console, which may record and log the call under gohotel.io’s own policy. This site’s server keeps no audio or transcript of the call. It holds your IP address in memory for at most an hour after your last call, to limit calls from one network.
There is no one-click delete. To delete what we keep (Sori AI transcripts, call summaries, names and numbers), email shakir@techub.kr with the date and time of your call, and we delete it without delay. The LiveKit Cloud recording is deleted automatically 30 days after the call. A test name and number are fine. Please do not mention health details on the call. If you do, we delete them the same way when you ask.
7Your rights
You can ask to see, correct or delete your details, to stop processing, or to withdraw consent, including consent to product updates. Email the address below. We act within the period Korean law sets and tell you the result. Someone you authorize can ask on your behalf with written authorization.
8Who to contact
- Company
- TecHub, 15 Magokjungang 2-ro, Gangseo-gu, Seoul 07631, Korea
- shakir@techub.kr
The privacy officer's name and department are added here, with a dated revision, once confirmed. Until then, privacy requests go to the email above.
9Changes to this notice
This notice takes effect on October 18, 2026. When what we process changes, we update it and record the change and its date below.
| Rev | Effective | Change |
|---|---|---|
| A | First version | |
| B | Live demo calls (Sori AI, gohotel.io) added, with their processors and overseas transfer (sections 1 to 5) |