TecHub

This privacy notice covers the forms, email and live demo calls on techub.kr.

It says what each one collects, why, how long it is kept and who processes it. TecHub is a Korean company and handles personal information under Korea's Personal Information Protection Act.

The full policy is the Korean edition: 개인정보처리방침

Effective

At a glance

What
What you send through the booking and contact forms or by email, and the voice and transcript of a live demo call
Why
To schedule a session, answer a message, and run a live demo call
Kept for
Forms and email: one year after the request is closed. Live calls: see Demo calls
Given to third parties
No · processors and overseas transfer under Who receives it
Live demo calls
Voice and transcript, only if you press Start (see Demo calls)
Analytics or ad cookies
None
Effective

Form and email details are deleted a year after your request closes; live calls follow Demo calls.

1What we collect

What you type into a form or send us by email, and what a live demo call carries once you start it.

What we collect, by source
SourceRequiredOptionalHow
Working session (techub.kr/en/book)Name, Work email, Company, What you run, Scale, TimelineDeployment, Call languages, Phone, product-update choiceWeb form
Contact (techub.kr/en/contact)Company, Name, Email, MessagePhone, product-update choiceWeb form
Email instead of a formYour address and what you write—Email
Live demo call (Sori AI, gohotel.io’s Aria)Your voice, the transcript, a call summary (Sori AI)Name, phone number (Sori AI)Web call, after you press Start

The servers that deliver this site may log your IP address, the time, the page requested and browser details while handling each request. Those logs are used only for security and troubleshooting.

When a page with the live Sori AI call opens, it reads the demo business’s open times and line status straight from Sori AI’s server (api.gohotel.io), which TecHub runs. Like any web server, it receives your IP address and browser details. The Aria panel checks its line status through this site’s own server (/api/aria).

2Why we use it

  • To schedule and prepare a working session.
  • To read and answer your message.
  • To run a live demo call you start, for the demo business, and to review call quality.
  • To send product updates, only if you opted in.

3How long we keep it

  • Booking requests and messages: one year after the request is closed, then deleted.
  • Your product-update choice: kept with that record for the same period. Opt out at any time and sending stops at once.
  • Server logs: only as long as security and troubleshooting require.
  • Live demo calls: LiveKit Cloud deletes the Sori AI call recording and transcript automatically 30 days after the call. Sori AI’s server keeps the transcript, the call summary and any name and number you give until you ask us to delete them. Aria calls follow gohotel.io’s own policy. Details are under Demo calls.

4Who receives it

We do not sell your details or provide them to third parties. Form submissions go from the site's server to TecHub's intake channel. Until that channel is connected, the form opens your own email app and you send it to shakir@techub.kr.

For the live demo calls, the services below process your details on our behalf. Call audio and Sori AI call transcripts move to LiveKit, Inc. in the United States.

Processors and overseas transfer for the live demo calls
RecipientCountryTaskItemsWhen and how
LiveKit, Inc.United StatesRelays call audio for Sori AI and Aria; records Sori AI calls (audio and transcript) and deletes them 30 days after the callCall audio, Sori AI call transcriptsIn real time during the call, after you press Start, over the network
NAVER CloudKoreaSpeech recognition (CLOVA Speech), language model (CLOVA Studio) and voice (CLOVA Voice) for Sori AICall audio, what is saidIn real time during the call, over the network

Aria calls connect to gohotel.io’s voice console (console.frontlyst.com), which may record and log them under gohotel.io’s own policy. If you do not press Start, nothing goes to these services, and you can watch the synthetic demo instead.

If we hand any other processing to an outside provider, or your details move to another country, the provider, the task, the country, the items, and when and how they move are listed here with a dated revision.

5Demo calls

The site has two kinds of call demo. The synthetic demo plays a script and never uses your microphone. The live calls (Sori AI, and gohotel.io’s Aria) open your microphone only when you press Start.

  • Sori AI: your voice goes through LiveKit Cloud to Sori AI, and NAVER CLOVA handles speech recognition, the language model and the voice. LiveKit Cloud records the call (audio and transcript) for Sori AI and deletes it automatically 30 days after the call. Sori AI’s server keeps no audio file. It keeps the transcript, a call summary and any name and number you give until you ask us to delete them. They are used to handle the call for the demo business and to review call quality.
  • Aria: your voice goes through LiveKit to gohotel.io’s voice console, which may record and log the call under gohotel.io’s own policy. This site’s server keeps no audio or transcript of the call. It holds your IP address in memory for at most an hour after your last call, to limit calls from one network.

There is no one-click delete. To delete what we keep (Sori AI transcripts, call summaries, names and numbers), email shakir@techub.kr with the date and time of your call, and we delete it without delay. The LiveKit Cloud recording is deleted automatically 30 days after the call. A test name and number are fine. Please do not mention health details on the call. If you do, we delete them the same way when you ask.

6Cookies and analytics

This site runs no analytics or advertising tools and sets no cookies that identify you or track what you do. The Korean and English editions are told apart by the address (/en), not by a cookie. If that changes, the tool, its purpose and how to refuse it are listed here first.

7Your rights

You can ask to see, correct or delete your details, to stop processing, or to withdraw consent, including consent to product updates. Email the address below. We act within the period Korean law sets and tell you the result. Someone you authorize can ask on your behalf with written authorization.

8Who to contact

Company
TecHub, 15 Magokjungang 2-ro, Gangseo-gu, Seoul 07631, Korea

The privacy officer's name and department are added here, with a dated revision, once confirmed. Until then, privacy requests go to the email above.

9Changes to this notice

This notice takes effect on October 18, 2026. When what we process changes, we update it and record the change and its date below.

Revision history
RevEffectiveChange
AFirst version
BLive demo calls (Sori AI, gohotel.io) added, with their processors and overseas transfer (sections 1 to 5)